Today’s post will become a classic because it’s so relevant for anyone who is in technical support or has to deal with customer service requests. It’s a contribution from Daniel Pinter of B Technologies.
Archive for the 'Print Humour and Fun' Category
Below are a few examples of genuine help desk calls that have been sent around the Internet. I post them here for your enjoyment. After all if you have a fleet or printers or copiers, I am sure you’ve heard your fair share of excuses!
Customer: Hi, good afternoon, I can’t print. Every time I try, it says ‘Can’t find printer’. I’ve even lifted the printer and placed it in front of the monitor, but the computer still says he can’t find it…
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Tech support: What’s on your monitor now, ma’am?
Customer: A teddy bear my boyfriend bought for me at Woolies.
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Customer: I can’t get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I’m sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars (*****)
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Tech support: How may I help you?
Customer: I’m writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter ‘a’ in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: “No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.”
These were sent to me by Daniel Pinter of B Technologies.
Today’s blog post is one of those classic videos that summarises how tricky something can be and put a humourous twist to it. The reason we include videos in our blog is because life’s too short to be taken too seriously.
We’ve all been where this lady is at – we just didn’t quite have her sense of humour to create this video. Think about it the next time you spend a few minutes at the copier and I am sure you’ll feel a little better – thanks to Michelle!
This humorous commercial highlights why copier and printer quality matters…
In a previous blog post, we discussed the risk of security breaches from hard disks in photocopiers being discarded carelessly. Today’s 1-minute YouTube video is just a fun extension of that concept – you just don’t know what will happen when you bin your printer, copier or Multi-Function Device…
At Connect Print Management, we think having a sense of humour is paramount. As a Print Fleet Management company, our job is to take the hassles out of dealing with printers, copiers, faxes and multi-functional devices so you can get back to work (or whatever you were up to!)
BROKEN PRINTER
We’ve all had one of those days, when nothing’s quite working as it should. Now this guy’s having a bad day… I am sure you can empathise and yes, he probably felt terrific afterwards.
Printer Problem Solved
At Connect Print Management, we want to remove all the hassles and frustrations related to printers, copiers and faxes, so you never have a bad experience like this one!